Dustbowl - "AGS cannot continue - this exception is fatal." when trying to boot.

Started by hollowmoons, Tue 20/10/2015 22:22:54

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hollowmoons

Illegal exception

An exception 0xC0000005 occurred in ACWIN.EXE at EIP = 0x004691f8; program pointer is -3, ACI version 3.3.3.0, gtags (135,8)

AGS connot continue, this exception was fatal.  Please note down the numbers above, remember what you were doing at the time and post the details on the AGS Technical Forum.

Crashinfo.dmp has been created.  You may be asked to upload this file when reporting this problem on the AGS Forums. (code 0)


Crimson Wizard

Hello hollowmoons, would you be able to upload the Crashinfo.dmp that was created in the game directory after this happened?
Also, this could also be useful, - the contents of acsetup.cfg file from the game directory too.

hollowmoons

I don't see a way to directly attach something here, so here is compressed file of the info for both the crashinfo.dmp and the acsetup.cfg:

http://www.mediafire.com/download/aicympn35eixs90/Crash_and_acssetup.rar



Crimson Wizard

Hmm, I cannot be 100% certain, but by the looks of it, it's the known issue that makes game crash in Windowed Direct3D mode, if you happen to have window minimized or moved at particular moments, such as fade-in/out transitions, saving game and when taking screenshots.

I am not quite sure how this may occur during start up; just a guess that the active Windows theme make window display "opening" animation just at the right ( wrong ) time, but these are my speculations.

This is already fixed in new version of the AGS; unless game authors update to most recent version, possible ways to pass by are:
1) run game in fullscreen;
2) run game in DirectDraw5 mode (if your operating system supports it; newer ones often do not anymore).
3) try disabling all desktop effects, by choosing simplier Windows theme (related to my speculations above).

E: By the way, is this game run from Steam client? Maybe that can have such effect too.

hollowmoons

Switched setup to automatically start in fullscreen.  Seemed to do the trick.

Thanks!

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